d:["$","section",null,{"className":"pl-w-full pl-flex pl-justify-center pl-pb-15 tablet-min:pl-pb-[6.25rem] pl-px-5 tablet-min:pl-px-10 pl-pt-15 tablet-min:pl-pt-20","children":["$","div",null,{"className":"pl-max-w-[53.75rem] tablet-l-interval:pl-max-w-[48.875rem] tablet-interval:pl-max-w-[41.25rem] pl-w-full","children":[["$","header",null,{"children":["$","h2",null,{"className":"pl-text-center pl-mb-8 tablet-min:pl-mb-10 pl-text-heading-m tablet-min:pl-text-heading-l tablet-l-min:pl-text-heading-xl","children":"FAQ"}]}],["$","div",null,{"className":"pl-mx-auto pl-mb-10 tablet-l-min:pl-w-full tablet-l-min:pl-max-w-full","children":[["$","div","0",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"What is Plata?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"We are a high-tech financial platform that is changing the way people interact with their finances. We remove the frustration of dealing with complex and bureaucratic processes by creating simple, user-friendly, and reliable financial products for everyone. We aim to break the prejudices that have kept Mexicans so distant from financial institutions, showing them that taking control of their finances can not only be much simpler but also rewarding and secure."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","1",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"What is Plata Difiere?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"It is the \"Buy now, pay later\" payment option with which we provide credit for specific purchases, whether in physical stores or online. With this option, customers can defer their payments in installments without the need for a credit or debit card."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","2",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"How does Plata Difiere work?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"You apply for the credit, and we pay the store on your behalf. Later, all you have to do is make the monthly payments that are assigned to you and enjoy your purchase."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","3",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"Why should I choose Plata Difiere over other payment options?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"Because Plata Difiere is an installment payment option without the need for a credit card. We pay the store on your behalf. You don't need a credit or debit card to make your purchases possible. If you have a card, you don't need it because using Plata Difiere won't affect your credit limit. The application process takes minutes from your phone, and you only need your INE. You choose how many installments to pay for your purchase, from 3 to 24 payments. We are here to support you always. Our customer service is available 24 hours a day, 7 days a week."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","4",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"How much credit can I request with Plata Difiere?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"You can request credit ranging from a thousand pesos to $200,000 pesos."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","5",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"How and when can I make payments on my credit?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"The first payment is due 30 days after making your purchase. Subsequent payments are monthly. The Plata app will help you easily track your payments. You can make payments through interbank transfers or in cash at any affiliated stores."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","6",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"Where can I make a purchase using Plata Difiere? "}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"You can make any purchase in physical stores or online stores that have an agreement with Plata Difiere. We have new options every day. You can check the available stores on our website: http://platacard.mx/difiere "}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","7",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"How can I apply for Plata Difiere?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"It's very easy. You only need your phone and INE to apply. The process takes less than 3 minutes. You can do it on the websites or in physical stores or online stores that have an agreement with us."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","8",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"Does Plata Difiere affect my credit history?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"Yes! This is great news for you. Plata Difiere is a gateway for you to build a better credit history through a more accessible payment option."}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","9",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"If I want to return a product I just bought and use Plata Difiere as a payment method, how can I get my refund?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"Refund within 30 days:

Full refund: There will be no commissions, fees, or VAT for the customer.
Partial refund: Commissions are recalculated based on the new loan amount (loan amount after partial refund made within 30 days of purchase).

Refund after 30 days:

Full refund: It will be used to pay off the debt from the last month; commissions and VAT are not recalculated.
Partial refund: It will be used to pay off the debt from the last month; commissions and VAT are not recalculated.

"}}],"appearance":"primary","chevronAppearance":"light"}]}],["$","div","10",{"className":"pl-mb-5 tablet-min:pl-mb-3 pl-rounded-4xl last:pl-mb-0","children":["$","$L1d",null,{"title":["$","div",null,{"className":"pl-text-heading-xs pl-whitespace-normal","children":"What happens if I don't pay my credit on time?"}],"content":["$","div",null,{"className":"pl-text-m pl-text-secondary pl-list-disc style_content-list__7NN3S","dangerouslySetInnerHTML":{"__html":"You can contact us at any time through this email servicioalcliente@platacard.mx or at this phone number +52 559990 8880. We are here to assist you 24 hours a day, 7 days a week."}}],"appearance":"primary","chevronAppearance":"light"}]}]]}],["$","$L17",null,{"path":"/legal","className":"pl-flex pl-items-center pl-mx-auto pl-w-full pl-text-secondary pl-text-base-s pl-transition-colors pl-duration-300 hover:pl-text-primary active:pl-text-tertiary","children":[" Read legal documents ",["$","svg",null,{"width":16,"height":16,"viewBox":"0 0 16 16","fill":"none","xmlns":"http://www.w3.org/2000/svg","aria-labelledby":"$undefined","className":"pl-ml-1 pl-mb-1","children":[null,"$1e"]}]]}]]}]}]