How we protect you
Tips to avoid falling victim to fraud
Full control with a tap
Your safety is our priority
Your safety is our priority
(National Commission for the Protection and Defense of Financial Services Users)
Excellence in safeguarding your transactions and account
We are a principal member of one of the largest global technology companies in the payments industry. With Mastercard® we aim for nothing short of excellence in safeguarding your finances.
Call or chat with us 24/7 on the Banco Plata App in case of:
If your Plata's card or phone is lost or stolen
In case of an unauthorized transaction
Noticing suspicious stores or ATMs
If you are having problems with payments
