Legal documents
Information booklet - Plata Crédito
CAT, conditions and other terms
Information booklet - Plata Cuenta
CAT, conditions and other terms
Information booklet - Ahorro Flexible
CAT, conditions and other terms
Information booklet - Ahorro Fijo
CAT, conditions and other terms
Plata Crédito
Current account credit card agreement
Plata Cuenta
Current account agreement
Ahorro Flexible
Ahorro Flexible agreement
Ahorro Fijo
Ahorro Fijo agreement
Partner Cashback T&C
About website and mobile application usage
Collection agencies
Check here our collection partners
Earnings Release — 3Q2025
Financial results for the third quarter
MSI T&C
Meses Sin Intereses applicable conditions
Privacy notice
Personal data treatment and data subject rights
Digital Wallet T&C
About using digital wallets such as Apple Pay or Google Pay
“Plata Plus” T&C
Learn about the program
Plata Crédito Cashback T&C
Cashback program applicable conditions
Credit bureau report
Authorization for us to consult your credit bureau report
Terms and Conditions
About website and mobile application usage
Bond Terms & Conditions
Senior Unsecured Fixed Rate Bonds — Up to USD 200M
Remuneration system
Learn about the remuneration system
Insurance for Plata Crédito customers
Coverage for unemployment and total and permanent disability
Statutes of Banco Plata
Review the legal and operational structure that supports the functioning of Banco Plata
Earnings Release - 4Q2025
Financial results for the fourth quarter
Garantizada
Current Garantizada agreement
Cuenta Empresa
Information booklet - Cuenta Empresa
Conditions and other terms
Information booklet - Apartado
Conditions and other terms
Information booklet - Cuenta Empresa Personas Morales
Сonditions and other terms
Information booklet - Apartado Personas Morales
Сonditions and other terms
Cuenta Empresa Personas Morales
Demand deposit account agreement
Apartado Personas Morales
Demand deposit account agreement
Cuenta Empresa PFAES
Demand deposit account agreement
Apartado PFAES
Demand deposit account agreement
Cuenta Empresa Cashback T&C
Conditions applicable to the cashback program
T&C for Cuenta Empresa Services and Benefits Packages
Details regarding the Services and Benefits of the Cuenta Empresa PFAES
T&C for Cuenta Empresa Personas Morales Services and Benefits Packages
Details regarding the Services and Benefits of the Cuenta Empresa Personas Morales
Investments
Plata Inversiones advisory agreement
Terms and conditions of investment services
Plata Inversiones service guide
Learn about our products, services and commissions
Plata Inversiones agency agreement
How we manage your investments
Plata Inversiones commissions
Information on applicable fees for our services
Plata Inversiones terms of use
Terms and conditions of our website and mobile application
Plata Inversiones privacy notice
Treatment of personal data and ARCO rights
Plata Inversiones customer acknowledgement
Authorization to share essential information from your account
Alpaca customer agreement
Terms and conditions of brokerage services by Alpaca
Alpaca customer acknowledgement
Confirmation of acceptance of Alpaca's terms and conditions
T&C for Programa de Barrido Bancario FDIC de Alpaca
Conditions applicable to the Programa de Barrido Bancario FDIC de Alpaca
Gift Stocks
Review applicable terms and conditions
T&C for Investments Tournament
Review applicable terms and conditions
Services offered by Asesor en Inversiones Plata, S.A.P.I. de C.V. (CNBV registration 15802)
Contracts and forms
Format for the registration of the direct debit service
Request the registration of a direct debit service
Format for the registration of the recurring charge service
Request the activation of a recurring direct debit
Format to cancel the direct debit service
Request the revocation of previously granted consent for a direct debit payment.
Format for cancellation of recurring charge service
Request the cancellation of the recurring charges
Format to object to charges derived from the direct debit
Request a refund for an unrecognized direct debit charge
Format to object to charges derived from the recurring charge service
Request a refund for an unrecognized recurring charges
Our promotions
Giveaway de 100% de cashback durante un año
Valid from 1st of March till 31st of July 2026
Recibe un cupón con tu Plata Card
Valid from 2nd of April 2025 till 25th of May 2026
Gasta $1,500 o más y recibe $1,000 de cashback
Valid from 5 of January till 30 of April 2026
Early Bird - No annual fees
Valid from July 17th 2023 to 25th of May 2026
Gana $100,000 dinero con Plata Card
Valid till 25th of May 2026
Gana los AirPods Pro 3 con Plata Card
Valid from 4 of December 2025 till 25th of May 2026
50% de cashback
Valid from 1st of February 2025 till 31 of May 2026
Giveaway de 100% de cashback durante un año gasolina
Valid from 1st of November 2025 till 30th of April 2026
Gana un iPhone 17 con Plata Card
Valid from 4 of December 2025 till 25th of May 2026
Trae a un amigo
T&C of the Referral Program
Devolución del 15% de cashback en compras realizadas en gasolineras
Valid from 2 of December 2024 till 25th of May 2026
Devolución del 100% por hasta $500 en cashback en tu primera compra
Valid from 10 of June 2025 till 25th of May 2026
Giveaway acumulable de hasta $5,000.00 de Cashback en tus categorías
Valid from 1 of November 2025 till 30 of April 2026
Recibe cashback predefinido de $100.00 MXN
Valid from 28 of April 2025 till 25th of May 2026
Giveaway de playeras del mundial
Valid from 1 of February till 31 of May 2026
Gasta más y recibe más T&C
Valid from 27 of January till 28 of February 2026
Devolución de $200.00 MXN en tu primera compra en Aliexpress
Valid from 21 of January till 12 of February 2026
Premier Sociedad Pesadillas
Valid from 16 of February till 4 of March 2026
Participa para ganar $20,000 con Plata Card
Valid from 26 of November 2025 till 25th of May 2026
Gasta $1,500 o más y recibe $1,000 de cashback
Valid till 25th of May 2026
Gasta más, paga menos T&C
Valid from 27 of January till 28 of February 2026